Implementation
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Product Implementation Method

All Government Matters’ (AGM) Product Implementation Methodology is a structured approach designed to assist our clients with installation of our framework. AGM’s methodology is tested and has been a key to the successful completion of projects on time, on budget and up to our client’s expectations. It follows an orderly progression, where at each stage the diverse information, processing, and regulatory requirements of local, county and state governments are considered

The methodology incorporates the following key principles:

  • A structure that produces predetermined deliverables by following a defined sequence of steps
  • Clear Project Management basis
  • Client participation is vital during each phase, including full involvement in the installation and implementation of the system.
  • A training program is designed to enable the client to fully run and maintain the system by the time it is implemented in production, minimizing the dependency and reliance on AGM for the ongoing operation of the system

Implementation Methodology Phases

The AGM Product Implementation Methodology divides the implementation into the following seven strategic phases:

  • Start-up – AGM and the Client meet to align goals and project strategy. Initial planning and staffing for the next phases are discussed as well as some infrastructural issues
  • Discovery – Official Project Kick-off, along with a high-level review of the current business processes and requirements of the client. Confirmation of project scope
  • Client Orientation – Train the Client’s Subject Matter Experts (SME’s) on the structure and functionality of the Product, methodology and techniques to be employed
  • Process Analysis – a detailed analysis and mapping of the current processes to the taxMan system, including configuration options, plug-in designs, designs for interfaces and conversion mapping
  • Assembly – the coding, unit, and system testing of all necessary components of the system: plug-ins, interfaces, conversion
  • Acceptance – Client system testing to ensure that all is configured to meet the business needs of the client. Also involves end-user training by the client trainers
  • Deployment (and Follow-up) – Place the system in production and ensure that the client staff are prepared to run the system. Set plans in place for any phase II activity and ensure that the client understands any support agreements that are in place